Unable to create font cache directory in Apps 11i

The below error appeared in 11i Apps and we solved it as follows:

1. Navigation Path:

(Responsibility) XML Publisher Administrator > (Menu) Home > (Tab) Administration > (SubTab) Configuration > Properties > General > Temporary directory

2. Provide a valid value to 'Temporary directory', and click button 'Save'.

3. Re-test the issue.

The issue:

Error Page

Exception Details.  oracle.apps.fnd.framework.OAException: oracle.apps.xdo.XDOException: Unable to create font cache directory:  /appltop1/proderpcomn/temp/xdofonts/STAGERP         at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:975)         at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)         at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:133)         at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:785)         at oracle.apps.per.irc.offers.webui.IrcSaveForLaterCO.processFormRequest(IrcSaveForLaterCO.java:238)         at oracle.apps.per.irc.offers.webui.OfferReviewCO.processFormRequest(OfferReviewCO.java:152)         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:810)         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363)         at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1159)         at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1022)         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:988)         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:843)         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363)         at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processFormRequest(OAFormBean.java:395)         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1022)         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:988)         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:843)         at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:363)         at oracle.apps.fnd.framework.webui.beans.OABodyBean.processFormRequest(OABodyBean.java:363)         at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:2676)         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1683)         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:509)         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:430)         at _oa__html._OA._jspService(_OA.java:84)         at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)         at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)         at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)         at oracle.jsp.JspServlet.internalService(JspServlet.java:186)         at oracle.jsp.JspServlet.service(JspServlet.java:156)         at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)         at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)         at org.apache.jserv.JServConnection.run(JServConnection.java:294)         at java.lang.Thread.run(Thread.java:662) ## Detail 0 ##